If you are not satisfied with your Astrida Naturals product, tell us why and you can exchange it within 15 days of purchase for another product or store credit. The credit may be used for any item from our website within 12 months of issue. Please note that we do not offer credit back to your charge card and that both the original shipping fees and your return shipping cannot be included in the credit. All sales on custom products are final. Additionally, we can only accept returns for products purchased on AstridaNaturals.com.
How to process a return:
If you have an account with us, please sign in to your account
, view your sales history, and create new Return Merchandise Authorization (RMA) form.
If you do not have an account, please contact us at firstname.lastname@example.org for a RMA Form. Please also indicate the reason for your return.